Red Dog Culture House Co., Ltd. (hereinafter referred to as "the Company") values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

Through this Privacy Policy, the Company informs you of how the personal information you provide is used and what measures are taken to protect your personal information.

When the Company revises this Privacy Policy, it will notify you through website announcements (or individual notices).

Effective date: May 19, 2026

1. Personal Information Collected

The Company collects the following personal information for consultation and other purposes.

Online Inquiry
- Items collected: Name, contact number, email address, inquiry details, etc.

2. Purpose of Collection and Use

The Company uses collected personal information for the following purposes.
Fulfillment of contracts related to service provision and responding to inquiries related to services

3. Retention and Use Period

In principle, personal information is destroyed without delay once the purpose of collection and use has been achieved. However, if retention is required by applicable laws, the Company retains member information for the period specified below.

Items Retained and Legal Basis for Retention of Payment Records

• - Records on contracts or subscription withdrawals: 3-year retention period
• - Records on contracts or subscription withdrawals: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
• - Records on payment and supply of goods: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
• - Records on consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)

4. Procedure and Method of Destruction

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. The procedure and method of destruction are as follows.

Destruction Procedure
Information entered by members for registration or similar purposes is transferred to a separate database (or stored in a separate filing cabinet in the case of paper documents) after the purpose has been achieved, and is destroyed after being stored for a certain period in accordance with internal policies and other applicable laws (see Retention and Use Period).
Personal information transferred to a separate database is not used for any purpose other than retention unless required by law.

Destruction Method
Personal information stored in electronic file format is deleted using technical methods that prevent the records from being restored.

5. Provision of Personal Information

In principle, the Company does not provide users' personal information to external parties. However, exceptions are made in the following cases.
When users have given prior consent, when required by applicable laws, or when requested by investigative authorities for investigative purposes in accordance with procedures and methods prescribed by law

6. Hosting and Maintenance

For service operation, the Company entrusts the following tasks to external specialists as described below.

• - Entrusted party: Three Any I&C Co., Ltd.
• - Entrusted tasks: Website and system management (hosting / maintenance)

7. Rights of Users and Legal Representatives and How to Exercise Them

Users may view or modify their registered personal information at any time and may also request account cancellation.
To view or modify personal information, use "Change Personal Information" (or "Edit Member Information," etc.). To cancel membership (withdraw consent), click "Withdraw Membership," complete identity verification, and then directly view, correct, or withdraw your information.
Alternatively, you may contact the Privacy Officer in writing, by phone, or by email, and the Company will take action without delay.
If you request correction of errors in your personal information, the Company will not use or provide the relevant personal information until the correction is completed.
If incorrect personal information has already been provided to a third party, the Company will notify the third party of the correction results without delay so that the correction can be made.
Personal information deleted or destroyed at the user's request is processed in accordance with "Retention and Use Period of Personal Information Collected by the Company," and the Company ensures that such information cannot be viewed or used for any other purpose.
For children under the age of 14, legal representatives have the right to view or modify the child's personal information and to withdraw consent for collection and use.

8. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

The Company uses cookies and similar technologies that store and retrieve your information from time to time. A cookie is a very small text file sent by the server operating the website to your browser and stored on your computer's hard drive.

The Company uses cookies for the following purposes.

Purpose of Using Cookies
To analyze access frequency and visit duration of members and non-members, identify users' preferences and interests, track user activity, measure participation in events and number of visits, and provide targeted marketing and personalized services. You have the option to accept or refuse cookie installation.
Therefore, you may allow all cookies, confirm each time a cookie is stored, or refuse all cookie storage through your web browser settings.

How to Refuse Cookie Settings
To refuse cookie settings, select the options in your web browser to allow all cookies, confirm each time a cookie is stored, or refuse all cookie storage.

How to Configure Settings
Example (Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse cookie installation, you may experience difficulties in using certain services.

9. Privacy Complaint Service

To protect customers' personal information and handle complaints related to personal information, the Company has designated the relevant department and Privacy Officer as follows.

For other reports or consultations regarding personal information infringement, you may contact the following organizations.

• - Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
• - Cyber Investigation Division, Supreme Prosecutors' Office (www.spo.go.kr / 1301 without area code)
• - Cyber Bureau, National Police Agency (police.go.kr / 182 without area code)